Privacy Policy / Cookie Policy

Privacy Policy

Effective date: 2021-11-22
Updated on: 2021-11-22

This Privacy Policy explains the policies of Buraq Auto World on the collection and use of the information we collect when you access https://www.buraqautoworld.ie (the “Service”). This Privacy Policy describes your privacy rights and how you are protected under privacy laws. By using our Service, you are consenting to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy.

Buraq Auto World is authorized to modify this Privacy Policy at any time. This may occur without prior notice. Buraq Auto World will post the revised Privacy Policy on the https://www.buraqautoworld.ie website.

Collection and Use of Your Personal Information

This Privacy Policy governs the manner in which Buraq Auto World collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://www.buraqautoworld.ie website (“Site”). This privacy policy applies to the Site and all products and services offered by Buraq Auto World.

Personal identification information we collect:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site.

Buraq Auto World’s website/app collects the following information:

Usage Data

Usage Data includes the following:

• Internet Protocol (IP) address of computers accessing the site
• Web page requests
• Referring web pages
• Browser used to access site
• Time and date of access

How We Collect Information

Buraq Auto World’s website/app collects and receives information from you in the following manner:

• When you interact with our Service.
• When you fill a registration form or otherwise submit your personal information.

How we use collected information

Buraq Auto World’s website/app may use your information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site: We may use feedback you provide to improve our products and services.
• To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails: We may use the email address to send User information, updates and our e-newsletter. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or e-newsletter.

How We Share Your Information

Buraq Auto World will share your information, when applicable, in the following situations:

• With your consent. Buraq Auto World will share your information for any purpose with your explicit consent.
• Third-party Sharing

  Any third party we share your information with must disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving said information. The third-party service provider must not further collect, sell, or use your personal information except as necessary to perform the specified purpose.

• Your information may be shared to a third-party for reasons including:
• Analytics information. Your information might be shared with online analytics tools in order to track and analyze website traffic.
• Improving targeted advertising campaigns. Buraq Auto World partners with third party service providers to improve targeted advertising campaigns.

If you choose to provide such information during registration or otherwise, you are giving Buraq Auto World permission to use, share, and store that information in a manner consistent with this Privacy Policy.

Your information may be disclosed for additional reasons, including:

• Complying with applicable laws, regulations, or court orders.
• Responding to claims that your use of our Service violates third-party rights.
• Enforcing agreements you make with us, including this Privacy Policy.

Security of data stored

Your information's security is important to us. https://www.buraqautoworld.ie utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk.

Buraq Auto World is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.

How long do we retain information?

We have a comprehensive record retention schedule. The retention periods differ depending on the purpose of the processing and the nature of the information.

After the periods set out above, we will anonymize or delete the personal data. Anonymization means that we will delete certain aspects of the information we hold (such as name and street address) so that we can no longer determine who the data relates to.

Please feel free to contact us if you would like more information about data retention periods.

Interaction with social networks

Customer Care and assistance via social media

You may contact us also via our Social Media Channels. E.g., if you send us a message or post something on our Social Media Channels, we may use the information in your message or post to follow-up with you on the issue you contacted us for via the Social Media Channel which you used. In order to give you the assistance you requested, we may ask you to provide via direct or private message further information such as details on the issue, name, email, VIN, phone, location (city/state) and/or make, model and year of the vehicle. The information you provide will not be used for direct marketing; market research for service and product improvement will only be carried out on bases of aggregated (anonymized) data.

Please note that you should not include any sensitive data (such as information on racial or ethnic origin, political opinions, religious or philosophical convictions, or health) into your post or message. Be aware that if you post something on a public Social Media Channel, anyone might be able to read it.

Links to social networks / social media plug-ins

Our website/application includes links to social networks. In order to protect your personal data while visiting our website/application we do not use social plugins. Instead, HTML-links are embedded onto the website/application, enabling easy sharing onto social media platforms. Embedding the link prevents a direct connection with various social media network servers when opening a page from our website/application.

Customer Care and assistance via social media

You may contact us also via our Social Media Channels. For example, if you send us a message or post something on our Social Media Channels, we may use the information in your message or post to follow-up with you on the issue you contacted us for via the Social Media Channel which you used. In order to give you the assistance you requested, we may ask you to provide via direct or private message further information such as details on the issue, name, email, VIN, phone, location (city/state) and/or make, model and year of the vehicle. The information you provide will not be used for direct marketing; market research for service and product improvement will only be carried out on bases of aggregated (anonymized) data.

Please note that you should not include any sensitive data (such as information on racial or ethnic origin, political opinions, religious or philosophical convictions, or health) into your post or message. Be aware that if you post something on a public Social Media Channel, anyone might be able to read it.

Links to social networks / social media plug-ins

Our website/application includes links to social networks. In order to protect your personal data while visiting our website/application we do not use social plugins. Instead HTML-links are embedded onto the website/application, enabling easy sharing onto social media platforms. Embedding the link prevents a direct connection with various social media network servers when opening a page from our website/application. When clicking on one of the buttons, a browser window opens and directs the user to the respective service provider website/application on which (after having logged in) for example; the “Like” or “Share” button can be used.

For more information on the purpose and scope of data processing and further use of your personal data by the provider and their websites as well as your rights and possible settings to protect your privacy, please refer to the data protection information of the respective service provider.

• Facebook: http://www.facebook.com/policy.php
• Twitter: https://twitter.com/privacy
• Instagram: https://help.instagram.com/155833707900388
• You Tube: https://www.google.de/intl/de/policies/privacy/
• LinkedIn: https://www.linkedin.com/legal/privacy-policy

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Changes to this privacy policy

Buraq Auto World has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

What rights do you have in respect of your personal information?

• You have the right to be informed
• We have a legal obligation to provide you with concise, transparent, intelligible, and easily accessible information about your personal information and our use of it. We have written this policy to do just that, but if you have any questions or require more specific information, you can get in touch using our website.
• You have the right to access your personal data
• You have the right to ask us to confirm whether or not we hold any of your personal information. If we do, you have the right to have a copy of your information and to be informed of the following:
  • Why we have been using your information
  • What categories of information we were using
  • Who we have shared the information with
  • How long we envisage holding your information
  In order to maintain the security of your information, we will have to verify your identity before we provide you with a copy of the information we hold. The first copy of your information that you request from us will be provided free of charge, if you require further copies we may charge an administrative fee to cover our costs.
• You have the right to correct any inaccurate or incomplete personal data
• Where you have requested a copy of the information we hold about you, you may notice that there are inaccuracies in the records, or that certain parts are incomplete. If this is the case, you can contact us so that we can correct our records.
• You have the right to be forgotten
• There may be times where it is no longer necessary for us to hold personal information about you. This could be if:
  • The information is no longer needed for the original purpose that we collected it for
  • You withdraw your consent for us to use the information (and we have no other legal reason to keep using it)
  • You object to us using your information and we have no overriding reason to keep using it
  • We have used your information unlawfully
  • We are subject to a legal requirement to delete your information
  In those situations, you have the right to have your personal data deleted. If you believe one of these situations applies to you, please get in touch using our website.
• You have the right to have a copy of your data transferred to you or a third party in a compatible format
• Also known as data portability, you have the right to obtain a copy of your personal data for your own purposes. This right allows you to move, copy, or transfer your personal data more easily from one IT system to another, in a safe and secure way. If you would like us to transfer a copy of your data to you or another organization in a structured, commonly used, and machine-readable format, please contact us. There is no charge for you exercising this right.
• You have the right to object to us using your information for our own legitimate interests
• Sometimes, we use your personal information to achieve goals that will help us as well as you. This includes:
  • When we tell you about products or services that are similar to ones that you have already bought
  • When we use your information to help us make our business better
  • When we contact you to interact, communicate, or let you know about changes we are making
  We aim to always ensure that your rights and information are properly protected. If you believe that the way we are using your data is not justified due to its impact on you or your rights, you have the right to object. Unless we have a compelling reason to continue, we must stop using your personal data for these purposes.

  In order to exercise your right to object to our use of your data for the purposes above, please contact us.

• You have the right to restrict how we use your personal data
• You have the right to ask us to stop using your personal data in any way other than simply keeping a copy of it. This right is available where:
  • You have informed us that the information we hold about you is inaccurate, and we have not yet been able to verify this
  • You have objected to us using your information for our own legitimate interests and we are in the process of considering your objection
  • We have used your information in an unlawful way, but you do not want us to delete your data
  • We no longer need to use the information, but you need it for a legal claim
  If you believe any of these situations apply, please contact us.

Your Rights

As a data subject, you have the following rights under the GDPR:

• Right of access
• Right to rectification
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing of personal data concerning you which is based on Art. GDPR or where the personal data are processed for direct marketing purposes in accordance with the applicable law.

Please note that your above-mentioned rights are restricted by law and must be fulfilled by us possibly only under certain conditions. If you want to claim your above-mentioned rights, please email support@buraqautoworld.ie or send us a letter to:

Your personal data can be updated by us as the responsible controller[s] at any time (e.g. change your address) [in case the system offers this functionality please insert: or the update can be performed by yourself at any time, as far as our systems or applications offer this functionality].

To exercise your right to lodge a complaint (Art. 77 GDPR), please contact Data Protection Commissioner, Canal House, Station Road, Port Arlington, R32 AP23, Co. Laos.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: